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Project Administrator –Pain Education Sessions (Part time)

Edinburgh - Pain Concern

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Job Description:

Project Administrator –Pain Education Sessions (Part time)


About Pain Concern


Pain Concern is a charity working to support and inform people with pain and those who care for them, whether family, friends or healthcare professionals. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected.


Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results. Pain Concern works to improve the lives of people in pain by:


  • Producing information on pain using a variety of media platforms, including a radio show, magazine, website and leaflets.
  • Providing support to people with pain and those who care for them through our helpline, forum and community pain education sessions.
  • Raising awareness about pain and campaigning to improve the provision of pain management services.


For more information: Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, Pain Concern Helpline, community Pain Education Sessions and our Research and Campaigning work.


PAIN CONCERN, Registered charity SC023559. Company SC546994


Post Detail


Job Title: Project Administrator –Pain Education Sessions


Location: 62-66 Newcraighall Road Edinburgh, EH15 3HS, with regular travel to the Greater Glasgow and Clyde area.


Salary: £693.33 per calendar month (£8320 per annum, 42.67% FTE £19.500 per year)


Hours: Part Time, 16 Hours per week over 4 or 5 days (Working hours to be agreed)


Duration: 6 months fixed term contract, likely to be renewed or extended


Start Date: January 2018


Closing Date for application: 10/12/2017


Description of the role:


The Project Administrator will be central to the delivery of the charity’s Pain Education Sessions; a joint collaboration between Pain Concern and NHS Greater Glasgow and Clyde. In carrying out this role the Project Administrator will deliver and coordinate all practical and administrative tasks associated with the classes, facilitate the training and coordination of a small group of workers and volunteers based in Greater Glasgow and Clyde, and will work closely with a small number of busy staff and several agencies who have a deep commitment to Pain Concern; e.g. NHS collaborators.


Main Responsibilities:


Sessions’ administration


  • Provide administrative support to ensure the smooth-running of the Pain Education Sessions
  • Work closely with the workers and volunteers delivering the sessions and liaise with the managing team, and the project’s partners (NHS Greater Glasgow & Clyde )
  • Act as the first point of contact in relation to the sessions
  • Book participants onto the sessions, and ensure the appropriate information is sent out
  • Collate Sessions’ registers and participants feedback forms
  • Develop and maintain appropriate data collection, databases and filing systems
  • Manage supplies, distribution and reordering of resources

Workers and volunteers Coordination

  • Be the Communications Bridge between the Trainers and Volunteers based in Glasgow and the Edinburgh based staff.
  • Help organise the recruitment, training, and supervision of Pain Concern’s Trainers
  • Train staff on systems and how to use equipment such as data projectors, and laptops
  • Assist with the enrolment and induction of the Glasgow based staff
  • Be the initial and central point of contact for the Glasgow team
  • Arrange the trainers and volunteers rotas
  • Attend regular meetings in Glasgow
  • Keep up to date with volunteering good practice and relevant legislation that affects workers



  • Promote the Pain Education Sessions on the ground, via social media, and the charity’s networks
  • Maintain and build up contact databases

Person Specification (E/D = Essential / Desirable)


  • Previous administration experience (E)
  • Good phone manner (E)
  • Excellent organisational and communication skills (E)
  • Working knowledge of a range of IT packages. Including Excel, Word and PowerPoint (E)
  • Ability to work independently on own initiative, and as part of a team (E)
  • Good interpersonal and influencing skills, including the ability to motivate staff (E)
  • A driving licence and own car, or willingness to use public transport throughout Greater Glasgow and Clyde area (E)
  • Understanding confidentiality and data protection (E)
  • Experience of working within a training or education environment (D)
  • The role requires some light manual handling in order to carry out duties associated with the delivery and collection of presentation equipment to the sessions’ venues and promotional resources


Salary: £15,000 - £20,000


Job Category: Administration

Job Type: Part-Time

Job Location: Edinburgh

Keywords: Admin

Job Expires:

How to Apply:

To Apply: Please send us a cover letter and your CV to

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