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Receptionist – Walnuts Leisure Centre

London - Mytime Active

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Job Description:

Position:          Receptionist


Reports to:      Front of House Manager


Location:         Walnuts Leisure Centre, Orpington


Salary:             £13,650 per annum


Job Type:         Full time,35 hrs a week working shifts on a seven day rota and will include early mornings, evenings, weekends and bank holidays


Start date:      ASAP


Mytime Active’s aim is to improve the wellbeing of our customers and their communities through well managed, accessible and good value leisure, golf and health services is at the heart of what we do. We believe everyone has the right to a healthy lifestyle, and we want people to feel the best they can, to ‘feel amazing’.


Within this role you will play a key part in the customer experience – you are the first and last impression of the centre for our customers. Our ideal candidate will have a professional and confident manner who can also keep calm under pressure.


You will be working both as part of a team and also alone. You will be expected to take cash and card payments, answer the phone, upsell products and general housekeeping duties.


There are no specific qualifications required for this job role but experience of working in a fast paced or customer facing environment is desirable but not essential. Good communication and numeracy skills are essential.


Full training will be provided.

Key responsibilities (including but not limited to):


  • Meet and greet customers
  • Respond to bookings and questions (face to face and via the telephone)
  • Manage payments and upsell products
  • Exceptional knowledge of the services and facilities that we offer
  • Ensure there is always a clean and safe environment.


In return, you get to work for a great company with like minded people with a competitive salary and benefits package including:


  • Free access to Mytime Leisure & Golf for you and one other
  • 22 days annual leave plus bank holiday entitlement
  • Holiday purchase scheme
  • 20% off food and beverages plus free hot drinks
  • Stakeholder pension
  • Exceptional discount & salary sacrifice scheme
  • Childcare vouchers


Salary: £10,000 - £15,000


Job Category: Service Delivery

Job Type: Full-Time

Job Location: London


Job Expires:

How to Apply:

Please click the apply button attaching a copy of your CV and covering letter, stating why your skills and experience make you ideal for this position.


For more information about this role can be found on our website:


Closing Date:     Wednesday 18th October 2017, 11.59pm


*Please note we will give preferential consideration to internal employees that are to be re-deployed providing they meet the criteria.


Diversity at Mytime Active


Mytime applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to age, disability, gender, gender reassignment, race (including colour, ethnic origin and nationality), religion or belief, sexual orientation, marriage or civil partnership status, pregnancy or maternity status, trade union membership or some other personal characteristic. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process

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