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Recovery Worker

Leeds - Leeds Mind

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Job Description:

Background Information


The Recovery centre is a multidisciplinary and multi agency service made up of staff from LYPFT, Leeds Mind, Touchstone and Community Links.  The remit of the service is to provide coordinated care and interventions to people within the inpatient rehabilitation and recovery units and to support their transition into the community.  The service aims to provide rehabilitation and recovery based services that enable people to define, build and live a meaningful, independent and satisfying life.


Purpose of the post


The role of the Recovery Worker is to deliver specific components of prescribed care packages under the direct supervision of Care Coordinators and Clinical Leads. The post holder will provide formalised support and practice assistance to people using R&R in order for them to take control over their own lives and engage actively in their unique recovery process.


The Leeds Mind Recovery Worker role requires lived experience of mental health difficulties and the Recovery Centre encourages the use of the wisdom gained through personal ‘lived’ experience, to inspire hope in others and the belief that recovery is possible for all.  The post holder will be employed by Leeds Mind and will part of the Leeds Mind peer support team, but will be based Asket Croft and will work into the inpatient rehabilitation and recovery units and in the community with people who present with complex needs.
1. Communication/Relationship Skills
(covers providing and receiving routine, complex or highly complex information, barriers to understanding, communicating sensitive or contentious information)


To have good verbal communication skills and an excellent understanding of how to build rapport with people using the service, carers and others as required.
Ability to work effectively in a multidisciplinary team, and to have a good understanding of individual’s roles within the team


Will understand the possible barriers in building a good, effective, professional, empathetic relationship with people using the service, and to be aware of strategies to help improve communications and relationships


Will understand the importance of effective communication and liaison with other agencies and professionals.


To contribute to the evaluation of care plans by reporting observations accurately and regularly


To at all times promote a positive image and the good reputation of the Trust.


To establish a supportive and respectful relationship with people using the service.


Model personal responsibility, self awareness, self belief, self advocacy and hopefulness via appropriate and timely relating of own recovery story to inspire and instil confidence in peers.


Act as a positive role model showing professional and caring attitudes and behaviour towards other multidisciplinary team members, people using the service and carers.


To maintain communication and links with parent organisation if not directly employed through LYPFT


To raise awareness of recovery language with Trust staff by modelling positive strengths based, non-

discriminatory, non- jargon, non-medicalised language in all areas of work.


To maintain accurate records of client care, informing senior clinicians of any changes in the client’s health or social care.


To contribute to the evaluation of care plans by reporting observations and interventions accurately and regularly in case notes. Also to make clear written records in relation to any task or clinical practice that relates to individual scare e.g. liaison with family members.


To contribute to the maintenance of a therapeutic environment and to be proactive in developing positive links within the community that will enhance the service user experience


Communicate in a positive manner towards individuals and other organisations who come in contact with the service.


To participate in team meetings as required to ensure effective communication and running of the



To ensure the diverse needs of our people using the service and those who come into contact with our services are considered and supported


2. Knowledge, training and experience
(covers base, intermediate or specialist knowledge (theoretical and/or practical), level of qualifications, training and experience)


Experience of working with a range of people using the service with complex mental health needs.


Will show a good level of knowledge about community resources and how to help people using the service access them.


Ability to work on a one to one basis with clients in their own homes and / or community settings without constant, direct live supervision


A good level of understanding of the recovery model and its application to care packages


Ability to respond well in a crisis situation, and understands the need to record/report such situations accurately to senior staff within the team


Has an understanding of medication and side effects, also support people to explore options, ask questions and be better informed.


Fully participates in clinical supervision and mandatory training as required. NVQ 3 in


Care/recognisable equivalent or equivalent experience or be willing to undertake such training or experience of working with a range of people with complex mental health needs and /or has personal lived experience


Understands the importance of holistic and therapeutic care and the role this plays in individual’s personal recovery.


Has an understanding of medication and side effects, also support people to explore options, ask questions and be better informed.


To be person centred in your approach


To be organized and adaptable, creative and resourceful in a range of areas


To provide support for the team as required and under the direction of the senior team members.


To deliver care which is designed to minimize risk behaviour.


Has experience of working with diverse populations and values the work associated to promoting diversity and social inclusion.


3. Analysis, Problem Solving and Judgemental Skills
(covers judgements/decision making of straightforward, a range of situations, complex or highly complex of facts or situations)


To participate in decision making processes and carry out agreed plans of care.


To manage your own time effectively.


To be involved in the process of personal development and supervision


To participate in regular individual and peer supervision


To use initiative by referring appropriate issues in a timely manner to a Senior team members/clinical lead


4. Planning and Organisational Skills
(covers planning and organising own tasks, straightforward tasks, complex or a broad range of complex activities or programmes)


Involvement in the process of effective risk management including assessment, planning, intervention and on-going monitoring of risk factors.


To carry out tasks relating to an individual’s care package under the direction of senior team members such as care coordinators.


To work on a 1:1 or in groups with service users facilitating delegated tasks.


To independently manage delegated tasks and seek support and supervision when complex situations arise.


5. Physical Skills
(covers minimal demand for physical skills, standard driving/keyboard or advanced/highly developed physical skills such as hand-eye co-ordination, sensory skills, moving service user’s and surgical activities)


IT literacy skills and the ability to work on electronic care records
The post requires the holder to be able to travel across various city wide sites
To be able to perform moving and handling interventions in line with trust policy


6. Service user/Client Care
(covers non-clinical advice, personal care, clinical care, implements or develops care packages/clinical technical services which are specialist or highly specialist)


Participation in the delivery of Care plan including attendance and contribution within the meeting and the subsequent care plan.


To promote social inclusion for clients by facilitating and supporting access to a variety of community based opportunities including work, social groups, education, spiritual pursuits, leisure activities to ensure holistic well-being.


To work independently with users and carers in their homes towards a collaborative package of care provided through the CPA process and under the direction of the care coordinator or senior team members.


Participate in CPA meetings as required


Help individuals identify their own achievable and meaningful recovery goals and collaboratively set recovery objectives in line with service care pathway and supervision of senior team members.


Where personal experience allows drawing on mutual resources as peers and utilising a range of recovery tools, techniques and experience.


To actively support people using the service in line with their care plans and support their recovery, using approaches that promote hope and optimism.


Involvement in the process of effective risk management including assessment, planning, intervention and ongoing monitoring of risk factors


To promote the physical health and wellbeing for clients by facilitating and supporting access to relevant screening and information around medication, diet, nutrition, exercise, sensible drinking and smoking cessation


To participate as requested, in multidisciplinary reviews and other clinical meetings to ensure effective communication and a comprehensive approach to service users care.


Ensure that the recovery goals of the service user you support are integrated into the Trusts CPA process and are reviewed on a regular basis, liaising closely with care co-ordinators as necessary.


Work in a way that acknowledges the personal, social, cultural and spiritual strengths and needs of the individual.


To act at all times with courtesy towards service users, relatives and other visitors to the unit and refer them to the senior team members as appropriate.


To provide support for the care coordinators/OT’s/nurses as required.


To comply with all Trust policies, practices and legislation as laid down by the Trust. To work within the guidelines of the Health and Safety policies.


To at all times promote a positive image and the good reputation of the Trust and its partners


To contribute to the planning of care, reporting observations of the service users promptly to senior clinical staff.


To assist the care coordinators and ward based staff in the delivery of planned care, under their supervision.


To act at all times with courtesy towards service users, relatives and other visitors to the service and support them as appropriate or direct them to a suitably experienced team member.


To adhere to the Trust’s Lone Worker policy


7. Policy and Service development Implementation
(covers responsibility for development and implementation of policies and/or services i.e. implements in own work area, policy/service development across own area/directorate/organisation)


To comply with all Trust policies, practices and legislation as laid down by the Trust. To work within the guidelines of the Health and Safety policies.


To comply with all policies and procedures set out in parent organisations’ (Touchstone, Leeds Mind or community Links) terms and conditions.


To be committed to the organisation’s Equal Opportunities Policy and to promote this with staff, Board of Trustees, partners, volunteers, Service Users and Carers


Actively participate in team discussions to contribute to service improvements and developments.


To adhere to the Trust’s Lone Worker policy.


To be committed and positive towards innovation and change


To play an active role in supporting implemented change


To maintain standards set by the senior clinicians



8. Responsible for Financial and Physical Resources
(covers financial resources i.e. cash, cheques, budgets and physical resources such as clinical, office and other equipment, tools, instruments, personal possessions of service user’s/clients)


Observes personal duty care in relation to equipment and resources used in course of work.


To make effective use of all available resources under the guidance of the Service Lead and Matron.


Adhere to Trust financial instructions e.g. mileage and expenses claims, timely submission of attendance sheets and activity recording.


Will provide supervision and appraisals for designated staff.


To follow policies and procedures relating to the management of service user finances.


To contribute to the maintenance of the physical resources and environment within the trust through effective resource management and reporting through defined channels.


9. Responsible for Human Resources
(covers management/supervision/coordination/teaching, training and development/ including dealing with HR issues such as grievance, disciplinary, absence management and appraisal)


To be assertive in promoting new ideas for positive change within the team.


To participate in the induction and support of new staff and students from a variety of different professional backgrounds under the supervision of the Rehabilitation and recovery lead


Fully participates in clinical supervision and mandatory training as required and to be able to reflect on practice.


The post holder is to contribute to supporting volunteers that work within the service.


10. Responsible for Information Resources
(covers computerised, paper-based and information systems i.e. records own generated information, data entry, create reports, design/development/use of information systems)


To maintain accurate and up to date service user electronic records as required by trust policy and procedures and any local working instructions.


To become familiar and be able to utilize technologies related to the work environment. E.g. IT literate


To contribute to clinical reports and feedback as requested


To maintain mandatory training relating to information governance.


To follow trust policy relation to information governance


11. Research and Development (R & D)
(covers informal and formal clinical or non-clinical R & D i.e. carries out audits, undertakes R & D, co-ordinates and implements R & D programmes)


Will actively participate in clinical audit processes such as data gathering, as requested by service leads and managers


To ensure service records are maintained and kept up to date and accurate that support service performance measures.


12. Freedom to Act
(covers accountability for own actions and those of others, use of own initiative and act independently and the discretion to take action i.e. works with supervision or is guided by procedures, guidance by others, interprets policy and strategy)


To independently make decisions when carry out tasks as delegated when presented with an unpredicted change in circumstances or risk. To report any changes back to senior team members and seek supervision.


To use own initiative and seek support when faced with challenging or complex decisions.


To check out decisions with senior staff when presented with uncertainty.


To support the implementation of and to act accordingly to implement the R&R service model and adjoining trust and local strategies



Salary: £15,000 - £20,000


Job Category: Mental Health

Job Type: Full-Time

Job Location: Leeds

Keywords: Mental Health, Peer Support

Job Expires: 14 days

How to Apply:

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